A Virtual Assistant (VA) provides administrative support and specialised services to any business, entrepreneurs, and or other busy people. They are highly skilled independent freelancers who make use of the advances in modern technology to complete assignments via the internet, email, or USB. Traditional methods such as regular mail and overnight courier are also used. VAs are available to you only when required and, unlike a temporary employee, guarantee you the same great service from the same dedicated staff every time but without the problems associated with employing staff or hiring temps, in turn reducing your overhead costs. The majority of VAs have many years experience as senior secretaries or personal assistants and who choose, for a variety of reasons, to operate as a VA.

HOW DOES IT WORK AND HOW DO WE GET THE WORK TO YOU?

You send us the work you need completing in the most convenient way for your business, i.e. email, fax, post, shared on Google, One Drive etc. The work is then completed to meet your set criteria and timescale and returned to you.  The majority of work can be saved virtually and shared for you to access as and when you want it.

WHAT IS DIGITAL DICTATION AND HOW DOES IT WORK?

Digital dictation is a new technology that is becoming increasingly popular among many professions and is quickly taking over from traditional cassette recorders and transcription machines.

The principle remains the same; the client records with a digital recorder and the virtual assistant transcribes the files. Instead of tapes, the client uses a small pocket size digital recorder which allows the audio file to be uploaded onto the client’s PC and emailed to the Virtual Assistant who will have the software to allow transcription of the file. The file is then emailed back to the client as a word document.preferred route.